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We will gladly accept a preauthorized return of stocked products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for store credit less a 15% restocking fee on the cost of the product (not shipping). Returns must be received in the original undamaged packaging. Bargain basement and close out items are not returnable and are sold as-is. Preorders are not returnable or cancelable unless it is specifically stated in the preordered item offer.

Things happen. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Generally, you will be asked to return the fulfillment mistake by First Class mail with a letter explaining the issue and we will exchange the product for you. We will typically send you a store coupon with the value of the return postage or a prepaid return envelope. We thank you in advance for helping us correct any fulfillment mistakes. 
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